Terms & Conditions - Nighty Dresses

Welcome to NightyDresses.pk. Before you shop with us, please take a moment to read these Terms and Conditions carefully. By visiting our website or placing an order, you agree to these terms. We have kept them simple and straightforward so you know exactly what to expect when shopping with us.

Who We Are

NightyDresses.pk is an online store based in Pakistan, dedicated to providing comfortable, stylish, and affordable nightwear for women. We sell directly to customers across Pakistan through our website and deliver via Cash on Delivery.

Placing an Order

When you place an order on NightyDresses.pk, you are making a request to purchase a product. Please make sure that:

You provide your correct full name, phone number, and delivery address
You are available to receive your parcel when our courier contacts you
You double-check your order before confirming, as changes after confirmation may not always be possible

We will contact you via phone or WhatsApp to confirm your order before dispatch. If we are unable to reach you after multiple attempts, your order may be cancelled.

Product Information

We make every effort to display our products as accurately as possible, including colors, sizes, fabric details, and product images. However, please keep in mind:

Slight color variations may occur due to screen settings and lighting during photography
Fabric texture may vary slightly from batch to batch while maintaining the same quality standard
Product availability is subject to stock and may change without prior notice

If you have any questions about a product before ordering, feel free to contact us on WhatsApp before placing your order.

Pricing & Payment

All prices on NightyDresses.pk are listed in Pakistani Rupees (PKR).

We currently offer Cash on Delivery (COD) only no advance payment is required
Prices may be updated from time to time without prior notice
Sale or promotional prices are valid only during the specified offer period and cannot be applied to previous orders

Delivery

We deliver to all major cities and towns across Pakistan. Once your order is confirmed and dispatched, our delivery partner will contact you to arrange delivery.

Estimated delivery time is 2 to 7 business days depending on your location
Delivery to major cities is generally faster
Remote areas may take additional time

Please ensure someone is available at the delivery address to receive the parcel. If a delivery attempt fails due to unavailability or an incorrect address, additional charges may apply for re-delivery.

Returns & Exchanges

Our return and exchange process is governed by our separate Return & Exchange Policy, which you are encouraged to read before placing an order. Key points include:

Returns must be requested within 10 days of receiving your order
Products must be unused, unwashed, and in their original condition
An unboxing video is required for any claim involving damaged or incorrect items
Change of mind returns are accepted but return shipping charges apply

Personal Information & Privacy

When you shop with us, we collect your name, contact number, and delivery address for order processing and delivery purposes only. We do not share your personal information with any third party except our delivery partners, and only to the extent necessary to complete your delivery.

For full details, please refer to our Privacy Policy.

Acceptable Use

By using NightyDresses.pk, you agree to use our website and services honestly and responsibly. You must not:

Provide false information when placing an order
Submit fraudulent return or damage claims
Attempt to misuse our customer support team
Copy, reproduce, or distribute any content from our website without permission

We reserve the right to refuse orders or block access to anyone found misusing our services.

Our Responsibility

NightyDresses.pk takes every order seriously and works hard to deliver quality products on time. However, we are not responsible for:

Delivery delays caused by courier companies or circumstances beyond our control
Failed deliveries due to incorrect address or contact information provided by the customer
Minor color or texture differences due to screen display variations
Any loss or inconvenience caused by events outside our reasonable control

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business or applicable laws. Any updates will be posted on this page and will take effect immediately. We encourage you to check this page occasionally.